Drake Casino customer support agents are available from everyday from 10am to 12am EST to answer any questions or concerns. If you need to contact an agent outside of these times, please send an email to the appropriate department and an agent will respond the next day. Agents are also trained to assist with the deposit and withdrawal process, so should players encounter any issues, please contact support.

When contacting support, please ensure to have your Drake Casino Account ID and be prepared to verify your identity. Drake Casino takes its players privacy very seriously and will never give out their personal information.

Toll-Free: 1-800-613-8090
International: +599 (9) 733-1206
Fax: +1 (514)-221-3610

General Support Email:
Deposit Assistance:
Withdrawal Assistance: